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SDR / Areas we serve / New Milton

New Forest District, BH25 · New Milton

New Milton data recovery. Housebuilders, holiday parks and a station on the main line.

New Milton's civil parish counted 25,546 people at the 2021 census, Barton on Sea included. The station opened in March 1888 and stands on the Waterloo to Weymouth main line, with South Western Railway running through Brockenhurst into Southampton Central; by road it is the A35, north-east through Lyndhurst. Pennyfarthing Homes keeps its head office at Ossemsley, and the water tower of 1900 still stands over the streets.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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What comes in from BH25.

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The complaintWhy it happens hereFirst step
A surveyor's laptop back from a plot visitSetting-out figures, plot photographs and a drawing set nobody else holdsImage the disk before the file is reworked
A holiday park's booking and arrivals PCOne box holding a season of reservations, deposits and pitch recordsRecovery ours, rebuild yours
A card filled over an event weekendCards get swapped mid-shoot, and the full one goes in a pocketStop writing to it; post it as found
An office NAS showing two bays amberDrawings, valuations and site photography on a box that warned nobodyPower it down and send every disk
A museum volunteer's cataloguing driveObject records, scans and a photographic archive built up over yearsSend it as found; nothing is opened uninvited
Posting it: send it to our secure intake lab by tracked, fully insured post — return postage is on us — with the shipping form packed alongside. The complete packing routine sits on the posting details.

How New Milton jobs are run.

Drawings and site filesPlot documentation, setting-out data and survey photography are treated as the working records they are: you say which folders come first, findings are reported against that list, and nothing is read that you did not ask for.
BH25 travels by postPost it at any counter in the parish, tracked and insured, and it is generally on the bench next morning. We run no collection round at all, so the number on your receipt is how you follow it.
Damp kit, and what not to tryNothing dried on a radiator, nothing left in rice, and above all no test power-up: a wet or damp board wants proper cleaning and a fresh read, and every hopeful spin costs some of what is still there.
The terms, start to finishDiagnosis costs nothing. One written quote follows and it is the figure you pay, with no fee on most jobs. Multi-disk work starts at £500 + VAT, a recorder at £400 + VAT, a single drive at £300 + VAT. Return carriage into BH25 is on us.

New Milton, four questions.

Does New Milton cover take in Barton on Sea and Ashley too?

It does — the civil parish is the unit and the whole of BH25 is treated alike. Media reaches the intake laboratory as tracked, insured post, so whereabouts in the parish a machine was standing has no bearing on the queue, the timescale or the figure quoted.

Site files are on a drive that will not mount. What do you need from us?

The make and model, the last thing it was asked to do before it stopped, and the folders wanted first — plot numbers, drawing sets, the site photography. Imaging comes before anything else is tried, and the copy that goes back to you is written to fresh media at our cost.

A holiday park's booking machine failed mid-season. Can it jump the queue?

Say 'business down' on the phone and the case opens as priority: imaged first, then worked continuously rather than picked up in gaps. Diagnosis is free either way and the written quote still comes before any work. Queue position is the only thing that alters.

Should we post the whole computer, or just the drive out of it?

Just the drive, nearly always. Two kinds of unit we will take whole: an external still in its enclosure, and a NAS. Anything that is a server, or a RAID set out of one, arrives as bare disks with the bay number written on each. Phones and tablets we do not handle.

New Milton sends a parcel; the files come back.

Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.

0800 6890668