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Where we work · Hythe

Data recovery for Hythe. Process data, port data, and the drive in the spare room.

Hythe and Dibden sits on the Waterside with Fawley to the south and Marchwood to the north, the A326 threading all three together off the M27. Hythe counted 20,526 people at the 2011 Census. There is no passenger railway on this shore, which is why work reaching our bench from SO45 arrives as a parcel.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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What Hythe and the Waterside send.

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The complaintWhy it happens hereFirst step
A contractor's laptop after a Fawley shutdownInspection notes, method statements and site photographs, all on one machineThe drive travels; the laptop stays at home
A logistics PC in a Marchwood officeVehicle movements, customs paperwork and warehouse records kept in one placeRecovery ours, rebuild yours
A boatyard's shared disks that stopped mountingJob sheets, hull records and customer files on a small RAID setPower it down and label the bays
A camera card filled up along the pierHythe Pier reopened in April 2026 and the photographs began againAlways image first
An external drive off a damp garage shelfSalt air works on an enclosure board long before the platters mindDo not dry it out yourself — send it as it is
Posting it: send it to our secure intake lab by tracked, fully insured post — return postage is on us — with the shipping form packed alongside. The complete packing routine sits on the posting details.

How a Hythe job runs, end to end.

The A326 is the routeThe Waterside runs on a single road. The A326 leaves the M27, goes through Totton and Marchwood, and comes down to Hythe; there is no passenger railway on this side of the water, and a posted drive never touches the road anyway.
Fawley's paperworkThe petrochemical complex at Fawley opened in September 1951, covers 3,250 acres and runs continuously, with 2,500 staff and contractors. ExxonMobil is putting more than £800 million into expansion there, a hydrogen plant included.
Marchwood is ABP's, not the MOD'sMarchwood Military Port is run by ABP Solent Gateway Ltd, wholly owned by Associated British Ports, on a 35-year lease: 225 acres, four berths across two jetties, and a freeport tax and customs site. Vehicle and cargo systems write data all day.
One price list, Waterside-wideDiagnosis costs nothing, and the written quote that follows it does not move afterwards. No fee on most jobs. Data comes back on fresh media; return postage is paid.

Hythe questions, straight answers.

Do you cover Fawley and Marchwood as well as Hythe?

Yes — SO45 at Hythe and Fawley, SO40 at Marchwood, and the parishes strung along the A326 between them. Everything moves by tracked post, so no Waterside address sits further from the bench than another.

Contract work has stopped without that drive. Can it be hurried?

Say so on the first call. A halted job goes first into the imaging queue and is worked straight through the day, and the written figure reaches you before anything is opened rather than after.

The camera calls the card corrupt. Are the pictures gone?

Usually not. On most corrupt cards the pictures are sitting intact beneath a broken file structure, and a formatted card holds them until fresh frames are written over the top. Put the card away now.

Posting a drive from the Waterside — how should it be packed?

Tracked and insured, padded on every side, with the printed shipping form inside. Send the drive, not the machine — though a NAS unit may be sent whole, while a server or RAID set goes as bare disks, each labelled by bay.

One parcel out of SO45, and the work starts.

Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.

0800 6890668