The lab is taking new cases · 9am–5:30pm, Mon–Fri Urgent? Ring 0800 6890668
SDR Southampton Data Recovery 0800 6890668 Open a case
SDR / Areas we serve / Christchurch

BCP Council, BH23 · Christchurch

Data recovery in Christchurch. Aerospace drawings at Hurn, park ledgers on Hoburne Lane.

Christchurch has BCP Council as its principal authority, with a Christchurch Town Council at parish tier looking after the parks, the allotments, the bandstand and the quay; the parish counted 31,372 at the 2021 census. The station sits on the South West Main Line, South Western Railway runs by way of Brockenhurst into Southampton Central, and the A35 goes north-east through Lyndhurst. The 11th-century Priory stands in the middle of it.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
0800 6890668

The complaintWhy it happens hereFirst step
A CNC programme drive off the Aviation Business ParkToolpaths, inspection figures and a drawing archive held for decadesImage it first; the machine can wait
A holiday-park group's booking diskReservations, deposits and payroll for a workforce that doubles in JulyPriority while the season is still running
A card that stopped reading after a castle weddingHighcliffe Castle hosts public events and private functions; cards get reusedLeave it in its sleeve and post it
A retail office's RAID 5, one member outProduct photography, EPOS exports and stock history going back yearsShut it off before anything is rebuilt
A laptop that wintered in a site officeUnheated cabins go from cold night to warm afternoon, and water followsHandled as environmental damage from arrival
Posting it: send it to our secure intake lab by tracked, fully insured post — return postage is on us — with the shipping form packed alongside. The complete packing routine sits on the posting details.

The order a Christchurch job follows.

Drawings kept for decadesAerospace archives on the Aviation Business Park run to years of drawings, inspection data and quality records. Name the folders that matter most, and findings come back reported against that list.
Put a note in the boxSend it tracked and insured, with a note packed alongside it: what the machine is, what stopped, and which folders matter. That reaches the bench with the drive and saves a telephone call at this end.
Damp, without the folkloreSay what the drive went through, then send it in exactly that state. Warming it, drying it or giving it one more go is how a readable platter becomes a far harder job.
Same terms, wherever it posted fromFree diagnosis, one written quote that stays put, and no fee on most jobs. A recorder is £400 + VAT, multi-disk work begins at £500 + VAT, a single drive £300 + VAT, and memory cards and sticks from £250 + VAT. Return postage is ours.

Christchurch, four answers.

Is Highcliffe inside what you call Christchurch?

It is, along with Mudeford and the BH23 addresses out at Hurn. Highcliffe alone counted 3,673 at the 2021 census, and Christchurch Town Council covers the lot across five wards. Coverage here is the postal network, not a map, so the ward a drive left makes no odds.

Aerospace drawings carry approvals. How is confidentiality handled?

One bench, named engineers, and no copy anywhere it has no reason to be. Your disk is read rather than browsed, findings are reported against the folder list you give us, and we run no backup or cloud service of any sort — nothing is retained once you confirm the return.

A RAID has gone degraded. Do all the disks need posting?

All of them, each labelled with its bay, and powered down instead of rebuilt first. Starting a rebuild onto a member that is already failing is the commonest way a readable array turns into a hard one. The enclosure itself can stay where it stands.

What does the free diagnosis actually cover?

Everything up to the quote. The drive is assessed on the bench with ACE Lab PC-3000, DeepSpar or Atola as the fault requires, and you are told what has failed and what can be read off it. Only then does one fixed written figure reach you.

One tracked parcel leaves Christchurch; a clean copy comes back.

Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.

0800 6890668