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SDR / Areas we serve / Lymington

New Forest District, SO41 · Lymington

Lymington data recovery. The branch line runs to Brockenhurst; the drive goes by post.

The town lies on the A337, the road running south from Cadnam via Lyndhurst. The railway branch line links Lymington Town and Lymington Pier to the South West Main Line at Brockenhurst. Those driving to Southampton continue to Cadnam, where the A31 meets the M27. The New Forest National Park Authority has its headquarters at the Town Hall on Avenue Road, and Wightlink operates the Yarmouth crossing from Undershore Road.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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What arrives here from SO41.

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The complaintWhy it happens hereFirst step
A refit workshop's CAD machine on Bath RoadDrawings, cut files and a season of job pictures, all stored on one internal diskImage the disk before booting it again
A marina office's berth-management PCBookings, invoices and gate records for hundreds of berth spaces, all stored on one towerPriority while the office cannot invoice
A brokerage card that stopped mountingYou can take photos of yacht listings in a morning, and the card fills just as rapidlyRemove it and write nothing more to it
A Pennington firm's four-bay NAS with two disks downThe warning e-mail was sent to someone who left in MarchPower it off; all four bays travel
A drive out of an unheated storage shedWater condenses onto kit that has been stored in a cold workshop during the winter monthsTreated as environmental damage from the moment it arrives
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

How a Lymington job runs.

Getting it out of SO41Get a quote first, by phone or with the form, then send it by tracked, insured post, or hand it in personally at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. Parcels are typically received the following working morning after being sent from Lymington, and you can follow their progress from counter to laboratory with the barcode number.
Pack it the way a workshop wouldA stiff outer box, padding around each of the six sides, and the drive wrapped to prevent shifting or knocking. The shipping form and the contact page clearly state what should be sent and what should be kept.
Damp kit, told straightTell us what the drive stood in, and for how long. Please don't attempt to dry it yourself and please do not try to test the drive: corrosion on a circuit board is something that requires an engineer's attention, and a radiator only finishes the job it started.
One price, wherever it posted fromDiagnosis is free once it arrives, then you get one fixed written quote; in most cases you only pay if we recover your data. Return postage is on us. A single hard drive is £300 + VAT, and memory cards and sticks start at £250 + VAT; the bands are the same in Lymington as in Southampton.

Four questions from Lymington.

Does Lymington cover mean Pennington and Buckland as well?

It covers the entire SO41 postcode area; all items are sent by tracked post to the intake laboratory at Guildford, or they may be dropped off there (Monday to Friday, 9am to 5:30pm, no appointment needed). Therefore, disks from Pennington, disks from Buckland and disks from Bath Road all enter the same queue and are treated identically. The address on the parcel changes nothing.

Is there anywhere in Lymington to hand a drive in?

There is no office here and no van. Get a quote first, by phone or with the form; once you receive it, you can decide which method of delivery suits you best. If you would prefer to deliver your item personally rather than post it, the intake laboratory at Guildford Business Park, GU2 8XG takes drop-offs Monday to Friday, 9am to 5:30pm, no appointment needed. Nearly everybody posts, and what we retrieve comes back on fresh media with the postage already paid.

A refit is booked to a handover date and the drawings disk has failed. Can that be moved up?

Tell us the date when you ring. We image priority jobs ahead of the queue and work through them in one sitting, rather than in between other jobs. As soon as the free diagnosis is complete, we will give you a straight timescale, and no money changes hands until the written quote has reached you.

A drive stood all winter in an unheated workshop. Is it worth sending?

It is, and send it exactly as it is. Do not attempt to warm it up, use a fan or try a hopeful power-up: a damp platter does most of its damage in the first few seconds it is asked to turn. Place the drive in a bag and note how long it was left in the cold, get a quote by phone or with the form, and post it that same day.

Lymington gets a quote and posts it; the rest is ours.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668