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SDR / Customer reviews

The lab · what clients say

Ten customers, speaking for themselves.

Every comment here came from a genuine Southampton Data Recovery client — a hotel's Synology NAS, a student's laptop that would not boot, a corrupted USB stick, an SD card of family photographs. Quoted word for word, and the towns are theirs.

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After suffering hard drive failure, the brilliant Southampton Data Recovery team saved me from the hassle of chasing my clients for all their details again. Worth every penny.

Andy Britton · Eastleigh

After an accidental folder deletion, Tony and the rest of the Southampton Data Recovery team did an excellent job of recovering deleted data that was considered to be unrecoverable by other companies.

Toby Hythe · Fareham

We run a Hotel in Felpham and our Synology multi disk raid NAS system became inaccessible on Monday morning with all our customer accounts on it. We called Synology support who advised on a system upgrade but that made no difference. After several recovery disc attempts we decided to contact an expert Data Recovery Company. Southampton Data Recovery quoted the best price and diagnosed the fault over the phone. They even arranged to collect the system from us and recovered all of our 10tb of data within 3 days.

Pete Chilworth · Bognor Regis

I was close to tears when I thought I had lost all my uni work when my laptop would not boot up. I tried the rescue disk but it did not work. Luckily Southampton Data Recovery saved the day!

Ben Rowthorn · Winchester

Southampton Data Recovery successfully salvaged and restored my files and pictures on a Seagate External Hard Drive I had broken. Result, as had a lot of things on there I was not prepared to let go. Great service and communication!

Sam McQueen · Salisbury

Thanks for the hard drive recovery from a damaged Buffalo external HDD drive. Very pleased with the file recovery quick turn around and service provided.

Margaret Hesketh · Havant

Thank you very much for recovering 100% of our precious file data from an SD Card. It's been a pleasure to deal with yourselves and thank you for recovering all those precious family photos.

Chris Pressman · Portsmouth

10 stars out of 5! Thank you so much to Tony and his Team for helping me with a USB stick data recovery. I copied some important files when abroad and the USB device was corrupted when I tried to plug it in at home. Luckily I found the Southampton Data Recovery Service team who got it working again with complete file recovery. Much appreciated.

Onyekachi Baise · Chichester

Great result guys. You truly delivered as promised. I got a no way to recover my files anywhere else. But you guys recovered the data for me.

Tammy Totton · Bournemouth

Many thanks to the Southampton Data Recovery engineers on the remotely assisting with the recovery of the HP RAID-5 data belonging to our Architect client. Very professional service.

Finbar Marchwood · Isle of Wight

What ten recoveries have in common.

Themes that come up again and again

  • Someone had usually said no first — data written off as unrecoverable by other companies, a NAS that Synology's own support could not revive, files nobody else would take on. A second opinion here is a proper one.
  • The do-it-yourself loop repeats — a rescue disk, then recovery discs, then days burned, then a professional called in regardless. You can leave that stage out.
  • Turnaround matters when a business has stopped — 10TB off a hotel's multi-disk NAS inside three days, and a quick turn round on a damaged Buffalo external.
  • These are precisely the devices our pages cover — Synology and HP RAID arrays, Seagate and Buffalo externals, laptops that will not boot, SD cards and USB sticks.

Being straight with you: every line here was written by a client of ours — no library photographs, no invented rating badges, none of the 'Trustpilot-style' performance. Once your own job is finished we'll ask in the same way: a few candid sentences, with your town if that suits you.

The eleventh review could be about your drive.

Diagnosis at no charge, a fixed written quote, and the handling everyone above got.

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