Where we work · Andover
Test Valley files, treated with the discretion they deserve.
Much of what Andover loses belongs to somebody's work — files from practices and consultancies, from the units on Walworth Business Park, from spare-room desks a mile off the A303. The losses arrive itemised: one client folder, one year of accounts, one shelf of family pictures. The answer is itemised too — imaged once, priced in writing, checked before you pay.
Speak to an engineer about it
0800 6890668
Andover's usual arrivals.
Not listed? Try the triage →| The problem | Why we see it here | First step |
|---|---|---|
| Client records stranded on a dead office PC | Legal, accountancy and recruitment firms all hold confidential material | Discretion built in, not bolted on |
| A spare-room external knocked onto a hard floor | Walworth to Weyhill, the commonest casualty we see | Treat it as a dropped disk |
| A photo drive that served ten years, then stopped | Ageing disks choose their own moment to quit | Clone it while it still reads |
| A garden-room NAS with its shares gone | Andover's outbuildings hide four-bay RAID 5 boxes | Send every member; label the bays |
| A laptop refusing to start with Monday coming | The Sunday-night emergency, every time | Tell us your deadline when you ring |
Andover, from parcel to file listing.
Four straight answers for Andover.
Will you take confidential professional data from Andover businesses?
Yes, often. Confidentiality is built into the process here: devices are tracked by case reference, data is viewed only as far as the recovery demands, and working copies are destroyed thirty days after your device goes back. The privacy policy sets it out.
How fast does an Andover job turn around?
Send it today, we diagnose tomorrow, and a written quote follows soon after — logical faults are often recovered a couple of working days after you approve. Mechanical and multi-drive jobs run longer, and we'll tell you that plainly at the start.
Will there be paperwork we can keep on file?
Yes — written fixed quotes, VAT invoices, and a verified listing you approve before paying. Compliance comes as standard, not as an extra.
Is it sensible to post confidential drives?
Yes — tracked, insured and packed with care, which is exactly how firms right across the county already send work to us. If you'd sooner talk it through beforehand, ring the line.
Similar cases on the index.
The Andover parcel travels; you carry on working.
Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.