Where we work · Salisbury
Wiltshire drives fail like everyone's. The post sorts out the rest.
Forty minutes up the A36 from Southampton, Salisbury sends us south Wiltshire's most ordinary disasters — externals knocked off desks, laptops that never wake, memory cards that met a kitchen floor. There is no counter to visit here or anywhere else: the device travels insured and tracked, the bench does the work, and the diagnosis costs you nothing.
Speak to an engineer about it
0800 6890668
What south Wiltshire sends us.
Not listed? Try the triage →| The problem | Why we see it here | First step |
|---|---|---|
| A spare-room drive carrying the company accounts | Bookkeepers and small practices working on files that nobody ever copied | Turn it off and open a case |
| A whole life's photographs in one folder | Boxes of prints scanned over a winter, saved to a single disk | One copy, and no margin at all |
| A Market Square shop's till and back-office machine | Three jobs on one computer, and one disk beneath all of them | The data is ours; rebuilding is their IT firm's |
| A broken Seagate external with the pictures still on it | A review printed below describes precisely that | Broken is not the same as gone — send it in |
| A small firm's NAS that stopped answering | The cupboard 'server' quietly a disk short since spring | Skip the rebuild; send every disk |
What happens to a Salisbury case.
Straight from a client.
Read all ten reviews →Southampton Data Recovery successfully salvaged and restored my files and pictures on a Seagate External Hard Drive I had broken. Result, as had a lot of things on there I was not prepared to let go. Great service and communication!
Sam McQueen · SalisburySalisbury's questions, straight answers.
Is there a Salisbury office?
No — and any lab worth trusting won't have a counter in every town either. You send the device by insured, tracked post to our secure intake lab, it's diagnosed free on the day it arrives, and it travels home at our expense. All distance changes is the courier's route.
What's the postal time from Salisbury?
Usually the next working day on any tracked service — and diagnosis begins the morning the parcel lands with us. Plenty of Salisbury jobs have a written quote inside 48 hours of going over the post office counter.
Do you work with Salisbury businesses direct?
All the time — home offices, Market Square shops and back-office NAS boxes from the city are regulars here. Ring us before sending anything multi-drive or business-down, and it gets marked priority straight away.
Can a failed hard drive be posted safely?
Yes, if it's packed well — drives reach us from across Wiltshire and Hampshire in their thousands. Original case, plenty of padding, tracked and insured, shipping form inside the box: the contact page sets out the routine.
Similar cases on the index.
Salisbury sends a parcel; we do the rest.
Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.