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SDR / Areas we serve / Romsey

Where we work · Romsey

Data recovery in Romsey. Engineering benches, small practices, one shelf of photographs.

Romsey has a research site at Roke Manor on Old Salisbury Lane, a hospital run by Hampshire and Isle of Wight Healthcare NHS Foundation Trust, and a high street of small practices. Drives fail the same way in all three. Post yours and the diagnosis costs nothing.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
0800 6890668

The complaintWhy it happens hereFirst step
An engineer's laptop that stopped bootingSensor and simulation work lives on machines carried between desk and benchThe disk normally comes through intact
A solicitor's mirrored pair in a town-centre officeClient files and correspondence going back years, held on two disksSend bare disks, each labelled by bay
A surgery office PC after the power cut outAppointment books and admin records never copied anywhere elseElectronics go first; platters generally do not
A card out of a camera at a village showPictures taken once, kept in one place, and never printedTake the card out and leave it out
A student's external drive before a submission dateA term of coursework and a date that will not moveGive us the date and we order the queue
Posting it: send it to our secure intake lab by tracked, fully insured post — return postage is on us — with the shipping form packed alongside. The complete packing routine sits on the posting details.

How a Romsey job runs.

Two lines, one junctionRomsey station is where the Wessex Main Line meets the line in from Eastleigh. Great Western Railway runs south-east towards Southampton Central; South Western Railway takes the horseshoe by way of Chandler's Ford. Your parcel uses neither.
Engineering data, ordinary mediaRoke Manor Research works in communications, sensors, AI and data science, and around 828 people worked there in 2022. A town with that many engineers in it has a great many overloaded external drives in it too.
Shops, surgeries and classroomsTest Valley Borough Council's 2018 business figures put retail at 15.2% of Romsey jobs, health at 13.3% and education at 10.6%. All three keep records that cannot simply be reprinted.
The same terms at every SO51 addressFree diagnosis, then one fixed written quote before anything is opened. No fee on most jobs. Data comes back on fresh media; return postage is paid.

Romsey questions, answered plainly.

Nowhere in Romsey takes a drive in — so where does mine go?

To the bench at Guildford, by tracked post. Box it, send it, and we look at it the morning it arrives. No address in Test Valley is any better placed than another.

Can pictures come back off a card the camera calls corrupt?

Most of the time, yes. A format clears the index rather than the pictures themselves, and a broken file structure can be rebuilt around what is still on the card. Carrying on shooting is what ruins it.

A Romsey workshop machine will not start. What happens?

Ring first. Say what the symptom is and what the machine runs. Then we settle three things together: what travels, how it gets packed, and whether priority earns its money. Diagnosis is free regardless.

Does anyone come out to an address in Romsey?

No engineer visits and no van is sent. A tracked parcel is steadier than either. Where the job is a server or something bulky, phone us and we will work out what should travel.

Romsey drives travel by parcel, not by car.

Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.

0800 6890668