Where we work · Romsey
Data recovery in Romsey. Engineering benches, small practices, one shelf of photographs.
Romsey is home to a research facility called Roke Manor on Old Salisbury Lane, a hospital operated by Hampshire and Isle of Wight Healthcare NHS Foundation Trust, and a high street filled with small practices. Drives fail the same way in all three. Before you send your drive, get a quote first, by phone or with the form, then post it or drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed, and the diagnosis costs nothing.
Speak to an engineer about it
0800 6890668
What Romsey posts in.
Not listed? Try the fault finder →| The complaint | Why it happens here | First step |
|---|---|---|
| An engineer's laptop that stopped booting | The sensor and simulation work is stored on machines that are moved between desks and benches | The disk normally comes through intact |
| A solicitor's mirrored pair in an office near the centre of town | Client files and correspondence going back many years, all kept on two disks | Quote first, then bare disks, each labelled by bay |
| A surgery office PC, after the electricity went off | Appointment books and administrative data that were never copied anywhere else | Electronics go first; platters generally do not |
| A card out of a camera at a village show | Pictures taken once, stored together in one place and never printed. | Take the card out and leave it out. |
| A student's portable hard drive just before a submission deadline. | A term of coursework and a due date with no flexibility. | Give us the date and we can order our queue accordingly. |
How a Romsey job runs.
Romsey questions, answered plainly.
Nowhere in Romsey takes a drive in — so where does mine go?
To the bench at Guildford, by tracked post, or dropped off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm. No appointment is required. Get a quote first, by phone or with the form. Then box it up, send it to us and we will look at it the morning it arrives. No address in Test Valley is any better placed than any other.
Can pictures come back off a card the camera calls corrupt?
Yes, most of the time. A format clears the index rather than the pictures themselves, and a broken file structure can be rebuilt using what is still on the card. Carrying on shooting is what ruins it.
A Romsey workshop machine will not start. What happens?
Ring first. Tell us what the symptom is and what the machine runs. Afterwards we agree on three things together: what travels, how it needs to be packed, and whether priority service would be worth the extra cost. Diagnosis does not cost anything regardless.
Does anyone come out to an address in Romsey?
No engineer comes out and no van is sent. A tracked parcel, or a drop-off at our Guildford intake laboratory (Monday to Friday, 9am to 5:30pm, no appointment needed), is steadier than either. When the job is a server, only its disks travel, each labelled with its bay number. For anything else that is too bulky to send, call us and we will work out with you what needs to go.
Similar cases on the index.
Romsey drives: a quote, then a parcel or a Guildford drop-off.
Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.