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SDR / Areas we serve / Tidworth

SP9 and SP11 · Tidworth and Ludgershall

Data recovery for Tidworth. The family photographs, after several moves.

There were over 11,000 people living in Tidworth parish as of the 2021 census, and 5,390 in Ludgershall. Tidworth is a post town in its own right, and roughly 230 of the SP9 postcodes fall within Wiltshire and 43 across the border in Test Valley. Neither place has a railway station, so everything travels by road to the A303.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
0800 6890668

The complaintWhy it happens hereFirst step
A family external carried through three postingsHouseholds here typically move home every two or three years.Quote first, then send the drive, not the computer
A memory card that stopped being readableCards get filled, then read once too often.Eject it and leave it alone
The computer at home will not turn onOne machine holds both the album and the paperwork.Copy it while it still reads
A small trader's laptop with their diary on it.Childcare, removals, vehicle work: one PC and no second copyRing before you try anything else
A facilities contractor's NAS with one bad disk.All asset, scheduling and estate information is stored in the same boxPower it down; the unit travels whole
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

A Tidworth job, start to finish.

Moves, boxes and one diskA posting every two or three years means the photographs go into the box along with everything else. A drive packed and unpacked that many times is usually the only copy of them anyone has.
Its own post town, no stationTidworth is a post town in its own right, with roughly 230 SP9 postcodes in Wiltshire and 43 over the border in Test Valley. First get a quote, by phone or with the form; once this is done, a tracked parcel needs neither a train station nor a journey, simply a sturdy box, plenty of padding around every side and the shipping form inside.
Civilian work, said plainlyDelhi Barracks houses the headquarters of 3 Deep Reconnaissance Strike Brigade, and Aspire Defence has been contracted to manage the estate here since 2006. None of that equipment arrives here. Households, traders and contractors do.
A small job, the same terms£300 + VAT is what a single drive costs, and cards or sticks start at £250 + VAT. We diagnose the issue free of charge, give you one fixed written quote, and in most cases you only pay if we recover your data.

Tidworth, four plain answers.

No station here. How does a drive reach you?

Get a quote first, by phone or with the form, then send it by post, the same as everything else in SP9, or drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. The Ludgershall railway station closed in 1961 and in 1963 the Tidworth branch stopped carrying public traffic, so if sending by post you would need to go through the counter in the town and use a tracked postal label. It is logged and diagnosed free the morning it arrives.

Our photographs have moved house with every posting.

That is by far the most usual type of job from Tidworth, and the drive is usually the sole remaining copy. Do not plug it in again to see whether it is behaving: each time you turn it on, something is written to it. Indicate which years you consider most important and the reading will be arranged around those years.

Can you take service-issued equipment from the garrison?

No. Whatever is issued by the Department stays within the Department. Only civilian equipment arrives here: home machines, family external drives, small-business laptops and contractors' own kit.

Is one small drive worth your time?

This is just another job. Diagnosis has no cost; before a single step of work is taken, a written quote reaches you. In most cases you only pay if we recover your data, and when your recovered data returns to you, it does so on new media with the return postage already paid.

A quote, then a Tidworth parcel goes; nobody has to travel.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668