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SDR / Areas we serve / Whiteley

PO15 · Whiteley and Locks Heath

Whiteley data recovery. A planned town north of M27 junction 9.

Whiteley was laid out north of junction 9 of the M27. It stretches over two districts, Fareham to the south and west and the City of Winchester to the north and east. Solent Business Park runs right through its middle; NATS is based at 4000 Parkway, and ITV Meridian has its regional operation at Fusion Three. Engineering records and video fill disks very quickly here.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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Five faults Whiteley posts in.

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The complaintWhy it happens hereFirst step
An editor's project drive from a media jobMedia jobs on the park produce massive amounts of video files.Imaged whole before any repair
A Solent Business Park array gone degradedTiny servers hidden away under desks or in office spaces which were not designed to operate such equipment.Bare disks, labelled by bay
An engineer's laptop that is unable to spin up.Safety-critical work can leave design drawings and logs stored on the local disk.Head work, opened by an engineer
A Locks Heath household NAS reporting its volume as crashed.Two-bay Synology and QNAP units are common here.Power off, then image both members
All photos for an entire year of school stored on one memory stick.Sports day, plays and leavers, stored only onceStraight onto the flash bench
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

How a Whiteley job runs.

Two districts, one benchWhiteley Town Council provides services to the Winchester side of Whiteley, and Fareham Borough covers the rest; however, neither boundary alters the price, the post or the order in which the work is done.
Park kit, park dataNATS at 4000 Parkway and ITV Meridian at Fusion Three set the tone for PO15: engineering records and video. Large sets are imaged disk by disk, and the file system is then rebuilt from those images; the original disks are never used.
Posted or dropped offThere is no railway station at either Whiteley or Locks Heath, so nothing here waits on a train. Once you have a quote, by phone or with the form, a tracked parcel from PO15 will usually be on the bench by the next working morning. Alternatively, you can drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed, and the first look costs nothing.
The same terms either sideA single drive is charged at £300 + VAT, and multi-disk work starts from £500 + VAT. We do free diagnostics and give you one fixed written quote, and in most cases you only pay if we recover your data.

Whiteley questions, answered plainly.

Does the Fareham or Winchester side matter?

Not to the work. The Winchester district part of Whiteley is covered by Whiteley Town Council, while the rest is covered by Fareham Borough. Both halves reach the bench through the same post under the same fixed quote.

Can a drive be handed in locally?

No. Whiteley does not have a counter, nor does a van come round. First get a quote, by phone or with the form, then post it tracked or bring it to the intake lab in Guildford in person, Monday to Friday, 9am to 5:30pm, no appointment needed.

An editing RAID has dropped a disk. Now what?

Turn the power off before touching anything. Most large video sets are brought down by a rebuild onto a second worn-out disk. Every disk is imaged first, on the ACE Lab PC-3000 or DeepSpar, and the array is put back together from those images.

Locks Heath posts as Southampton. Is that awkward?

Not even close. The SO31 district takes Southampton as its post town, but the land is still in Fareham. What decides anything is the address on the parcel, and that will read Guildford whichever side of Whiteley it left from.

A quote, then one parcel out of PO15, and we start.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668