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SDR / Areas we serve / Hedge End

Where we work · Hedge End

Data recovery in Hedge End. School servers, shop back offices, the drive in the loft.

Hedge End has been a town since 1992 and had 20,790 people at the 2011 Census. The M27 brought office parks, out-of-town superstores and new housing with it, and the station on the Eastleigh to Fareham line arrived in the early nineties. What fails here is ordinary, and it travels by post.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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What turns up from Hedge End.

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The complaintWhy it happens hereFirst step
A retail back-office PC after a long trading dayTills, stock counts and rotas on one machine behind the shopThe disk travels; the counter stays open
A school server that will not finish bootingRegisters, safeguarding records and coursework, all in the same roomBare disks, bay order marked on each
An office-park desktop after a power cutAdmin systems nobody thought to copy anywhere elseThe board is usually the part that failed
A commuter's laptop that went over on the platformPortable machines take knocks that a desktop never willSend the drive on its own
A family external drive that has gone quietTwenty years of photographs and one copy of themUnplug it and stop trying
Posting it: send it to our secure intake lab by tracked, fully insured post — return postage is on us — with the shipping form packed alongside. The complete packing routine sits on the posting details.

A Hedge End case, start to finish.

A station and two junctionsHedge End station opened in the early 1990s on the Eastleigh to Fareham line, and the M27 is junctions 7 and 8. St Johns Road, Upper Northam Road, Bursledon Road and Grange Road do the rest. A posted drive skips the lot.
Wildern, Deer Park and the primariesWildern School runs to roughly 1,800 pupils and Deer Park School opened in September 2021, with Shamblehurst, Freegrounds, King Copse, Berrywood and Wellstead beneath them. School IT estates are large and seldom duplicated.
Superstores and office parksThe growth that followed the M27 brought out-of-town superstores, office parks and new housing. That mix makes back-office machines, till systems and a great many home drives, every one of which fails eventually.
One set of terms for SO30You pay nothing for diagnosis. The written quote is fixed before any work begins. No fee on most jobs. Data comes back on fresh media; return postage is paid.

Straight answers for Hedge End.

Which parts of Hedge End do you take work from?

All of SO30, and the streets off St Johns Road or Bursledon Road exactly like anywhere else. Post is what joins you to the bench, so the whole parish starts level.

A school office server has stopped. What is the first move?

Leave it switched off and let nobody attempt a rebuild. Tell us how many disks it holds and which bay each sat in, then send them bare and labelled. Every disk is imaged before the set is touched.

A memory stick is not being read. Is it worth sending?

Usually. Flash chips outlive their controllers and their solder joints by a wide margin, so a stick the computer ignores is often readable at chip level. Stop plugging it in and post it.

Does a price come before the work or after it?

Before. Diagnosis is free, then one fixed written quote follows, and nothing at all is done until you accept that figure. No fee on most jobs.

The drive leaves Hedge End. You do not.

Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.

0800 6890668