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SDR / Areas we serve / Hedge End

Where we work · Hedge End

Data recovery in Hedge End. School servers, shop back offices, the drive in the loft.

A town since 1992, Hedge End had a population of 20,790 at the 2011 Census. The M27 brought new office parks, out-of-town superstores and new housing with it, and the station on the Eastleigh to Fareham line arrived in the early nineties. What fails here is everyday, and it travels by post.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
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What turns up from Hedge End.

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The complaintWhy it happens hereFirst step
A retail back-office PC at the end of a long trading dayTills, inventory and rotas on one machine behind the shopThe disk travels; the counter stays open
A school server that won't complete its boot sequenceAll the registers, child protection files and student coursework stored in the same roomBare disks, bay order marked on each
An office-park desktop after a power cutAdmin systems that were never duplicated elsewhereUsually it is the boards that have been damaged
A commuter's laptop that took a fall on the platformPortable devices take more knocks than a fixed device ever couldQuote first, then send the drive on its own
Your family external hard disk has stopped workingTwenty years of photos, and only one copy of themUnplug it and stop trying
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

A Hedge End case, start to finish.

A station and two junctionsHedge End station opened in the early 1990s on the Eastleigh to Fareham line, and the M27 serves the town at junctions 7 and 8; then the roads take over, with St Johns Road, Upper Northam Road, Bursledon Road and Grange Road all doing their part. A posted drive skips the lot.
Wildern, Deer Park and the primariesWildern School has approximately 1,800 pupils, and Deer Park School opened in September 2021, with Shamblehurst, Freegrounds, King Copse, Berrywood and Wellstead beneath them. School IT estates are large and seldom duplicated.
Superstores and office parksThe out-of-town superstores, office parks and new housing came with the growth that followed the M27. That mix creates back-office machines, till systems and a great many home drives, and all of those will fail at some point.
One set of terms for SO30You pay nothing for diagnosis, and written quotes are fixed before any work starts. In most cases you only pay if we recover your data. We deliver recovered data to you on fresh media, and return postage is paid.

Straight answers for Hedge End.

Which parts of Hedge End do you take work from?

All of SO30, and the streets around St Johns Road or Bursledon Road, just like everywhere else. Since post connects you to the bench, the whole parish starts level.

A school office server has stopped. What is the first move?

Leave it switched off and don't let anyone try to rebuild it. Tell us how many disks it holds and which bay each one was in. Get a quote first, by phone or with the form, then send the disks to us bare and labelled. Each one is imaged before the set is touched.

A memory stick is not being read. Is it worth sending?

Usually. A flash memory chip will last long after its controller and its solder joints have failed, so a memory stick your computer does not recognise can often be read at chip level. Do not plug it back in. Get a quote first, by phone or with the form, then post it to us.

Does a price come before the work or after it?

Before. There is no charge for diagnosis. We then give you one fixed written quote, and nothing at all is done until you accept that figure. In most cases you only pay if we recover your data.

Get a quote; the drive leaves Hedge End. You do not.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668