The lab is taking new cases · 9am–5:30pm, Mon–Fri Urgent? Ring 0800 6890668
SDR Southampton Data Recovery 0800 6890668 Open a case
SDR / Areas we serve / Gosport

PO12 and PO13 · Gosport

Data recovery in Gosport. Mumby Road to Mill Lane, by post.

Gosport is an area that covers the whole of the peninsula to the west of Portsmouth, with 81,952 residents as reported in the 2021 Census. The best routes to reach Gosport are either the A32 or the ferry across to Portsmouth Harbour station. Both Gosport Marina and the Endeavour Quay boatyard (on Mumby Road) are operated by Premier Marinas. The Defence School of Marine Engineering is at HMS Sultan, and St Vincent College is on Mill Lane, where it teaches its students. Refit photos, CAD files and coursework are all posted in the same way.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
0800 6890668

The complaintWhy it happens hereFirst step
A refit photographer's external drive, full of condition shotsBefore any Endeavour Quay work is touched, it is recorded in photosSent whole in its enclosure
A marine engineer's laptop that stopped respondingAll drawings, job sheets and survey notes stored on the local diskRecovery ours, rebuild yours
A four-bay NAS with two disks dropped out of the arrayTrade offices along the A32 each run one boxPower it off; quote first, then post the disks labelled
A student's coursework drive off Mill LaneSixth-form portfolios stored on one external drive and nowhere elseAlways image first
An SD card failure during a race weekendPre-race preparation at the marina is photographed all seasonStop shooting; quote first, then post it
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

A Gosport case, step by step.

The ferry, the busway, the A32The town of Gosport is linked to Portsmouth Harbour station by ferry, and to Fareham by the Eclipse busway along Henry Cort Way, which opened in April 2012. A drive needs none of them, because it goes by post.
Marine work makes picturesRefit, repair and race prep are documented in photos and CAD, which creates an enormous amount of files on one single external drive, and that is by far the most common parcel out of PO12.
An engineering town, civilian workHMS Sultan encompasses over 179 acres for the Defence School of Marine Engineering. What reaches the bench from a location such as this, however, is civilian equipment: domestic devices (e.g., home computers), small office server systems and personal external drives, never service-issue equipment.
One price list, one set of termsFree diagnosis, one fixed written quote before any work, and in most cases you only pay if we recover your data. The files are returned on fresh media with postage covered by us, whether the parcel is sent from Mumby Road or from a kitchen table in PO13.

Gosport asks; we answer straight.

Gosport has no station. Does that slow things?

Not by one minute. Nothing here moves via railway anyway. This parcel will be sent from a residential or business location within either postcode PO12 or PO13. Once the trackable services which are used to send all other parcels have delivered the parcel to our work bench, then we can start the free diagnostic process for your data.

A boatyard drive with survey photographs will not mount — now what?

Get a quote first, by phone or with the form, prior to sending us the entire media device (including its lead/cable and power adapter) as applicable for external devices supplied in their own enclosures. Refit photography and condition records will normally survive intact under a damaged file system; however the destruction of this type of record occurs when a repair attempt or reformat operation takes place after the fault has shown up.

A four-bay server has dropped two disks. Do we post the box?

Get a quote first, by phone or with the form, then send us the disks only. Although a NAS can be sent as it is where its disks cannot be removed, servers or racks of disks with a controller will need to have their disks individually removed and labelled with the relevant bay number, and no rebuild should occur prior to creating our images.

What does a drive from here cost to recover?

There is no charge for diagnosis. Each hard drive has a charge of £300 + VAT. The costs for memory cards/sticks commence at £250 + VAT. Recorder charges are £400 + VAT. For multi-disk based projects there is a minimum charge of £500 + VAT. We give one fixed written quote before any work starts, and in most cases you only pay if we recover your data.

Get a quote, send it; the bench takes it from there.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668