Where we work · Portsmouth
A city on one island. Its photographs on one disk.
Twenty miles east on the M27, then down the M275 onto Portsea Island — the dockyard city's parcels tend to be sentimental rather than commercial. Family photographs on a single SD card. A wedding album trusted to one external. Family history on hardware that never promised to keep it. That SD card appears on our reviews page; the account below is why this one exists.
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What the island city posts us.
Not listed? Try the triage →| The problem | Why we see it here | First step |
|---|---|---|
| An SD card holding the only copy of the family photographs | Precisely the job described in the review lower down this page | Stop writing to it and send the card as it is |
| Decades of wedding photographs kept on one portable disk | Anniversary after anniversary, stored once only: the city's standing hazard | Clone it before the disk chooses otherwise |
| The reservations PC in a Southsea guesthouse | More guest houses lean on a single computer than will ever say so | Bookings down means front of the queue |
| The one disk a downsizing move poured everything onto | A whole household squeezed onto a single portable disk, which then starts clicking | Leave it unplugged and send it in |
| The RAID 5 NAS behind a city practice | Firms at Lakeside North Harbour keep serious kit | Every member disk out, bays labelled |
Portsmouth work, step by step.
Straight from a client.
Read all ten reviews →Thank you very much for recovering 100% of our precious file data from an SD Card. It's been a pleasure to deal with yourselves and thank you for recovering all those precious family photos.
Chris Pressman · PortsmouthWhat Portsmouth asks us most.
You've no Portsmouth branch — do you still cover it?
Fully. We run a single well-equipped lab and tracked post, rather than a shop front in each town. That is precisely the trip Chris's SD card made, as the review above describes — the card travelled, and the family's photos came home.
Apple's own store gave up — can you help?
Often, yes. Apple diagnose and swap parts; recovery means reading the failed drive itself — separate work needing separate kit. Plenty of Portsmouth jobs reach us through referrals of exactly that kind.
What's the safest way to post an irreplaceable drive?
Pack it as you would anything precious: original enclosure, padding right round, tracked and insured, shipping form in the box — and say which folders matter most, so those get verified first.
What's the price for a Portsmouth job?
No different to anywhere else: nothing to uncover. Diagnosis on arrival is free, then one written price to take or decline — return postage is free either way.
Similar cases on the index.
Send it off the island and let us look.
Switch it off, describe what went wrong, and take a free diagnosis before you commit to anything.