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SDR / Areas we serve / The Isle of Wight

PO30 to PO41 · Isle of Wight

Data recovery, Isle of Wight. PO30 to PO41 post as ordinary mainland UK.

At the 2021 Census there were 140,400 people living on the Isle of Wight. It has only one council, the Isle of Wight Council, which is a unitary authority: there is no county above it and no district below. Newport is the county town, and Ryde, Cowes and East Cowes, Sandown, Shanklin and Yarmouth surround it. Postcodes run from PO30 to PO41. The Island Line railway connects Ryde Pier Head and Shanklin using Class 484 trains, which have been running since November 2021.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

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What the Isle of Wight posts over.

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The complaintWhy it happens hereFirst step
A naval architect's hard drive that won't spin upWight Shipyard Co. is building fast boats in East Cowes.Leave it powered down; get a quote first, then post it whole
A test-rig laptop from a blade factoryVestas makes onshore wind blades at Newport: moulds and test-rig dataImaged first, then read out
A drive from a Newport studio holding months of sessionsPlatform One run studios, rehearsal rooms and production rooms from thereSwitch off before the second
A holiday letting agency's NAS that lost a hard diskBookings and a season of photographs from around the island, Sandown to YarmouthSend the NAS disks labelled by bay, or the box as is if they won't come out
Ransomware on an Island networkSmall Island networks are usually the way inGet the computer off the network before you do anything.
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

The order an Isle of Wight job runs in.

Crossings and postThe Isle of Wight is served by several ferry operators. Red Funnel operates vehicle services from Southampton to East Cowes, and its Red Jet fast craft carry foot passengers to West Cowes. Wightlink provides combined vehicle and passenger services on its routes from Portsmouth to Fishbourne and Lymington to Yarmouth, and a passenger-only route from Ryde Pier Head that uses the FastCat. Hovertravel runs the hovercraft from Southsea to Ryde.
Posting beats travelling with itThe postcodes PO30 to PO41 do not appear on either Royal Mail's list of restricted delivery postcodes or its list of extended delivery postcodes. As such, parcels travelling from the Isle of Wight are delivered in exactly the same way as those sent from anywhere else in the UK. Carrying a drive across yourself, however, costs a fare and means following a timetable.
Arrays, NAS boxes and bay orderSend your NAS unit whole if its disks will not come out, and an external in its own case the same way, along with its cable and power supply. Disks behind a controller come out first, each marked for its own bay.
Paperwork the bookkeeper can fileOne quote, written and fixed before work starts. Then a VAT invoice, and a list of the returned files to check against.

Straight from a client.

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Many thanks to the Southampton Data Recovery engineers on the remotely assisting with the recovery of the HP RAID-5 data belonging to our Architect client. Very professional service.

Finbar Marchwood · Isle of Wight

Isle of Wight questions, answered plainly.

Is there an office on the Island?

No. The bench is located in Guildford, and the Isle of Wight sends its parcels to it in the same way as the mainland: none of the postcodes PO30 to PO41 are on Royal Mail's restricted or extended delivery lists. Taking the drive to the Guildford intake lab yourself (Monday to Friday, 9am to 5:30pm, no appointment needed) adds a fare and a timetable, so for most jobs the simplest option is to post your drive.

We are a Newport business and cannot trade. How quickly can you act?

If you tell us this on the phone at the start, we will bring your case to the front of the queue and diagnose it the day your parcel arrives. It will then be imaged Monday to Friday, 9am to 5:30pm, and we will give you a timescale once the diagnosis can support one. There is no charge for the diagnosis.

Does a server have to come over as a whole machine?

No, and it should not. A server or RAID system comes over as individual bare disks, each labelled for its bay. An external hard drive in its own enclosure can travel whole, with its cable and power supply, and a NAS can send its disks with labels identifying the bay each came from, or travel whole if they will not come out. No phones or tablets.

Does an Island address cost more to work on?

No. Work that involves multiple disks begins at £500 + VAT and a recorder is £400 + VAT; a single drive is priced at £300 + VAT; memory cards and sticks start at £250 + VAT. There is no charge for diagnosis, wherever your parcel started.

Get a quote; an Island drive travels by post, not on the ferry.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

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