The lab is taking new cases · 9am–5:30pm, Mon–Fri Urgent? Ring 0800 6890668
SDR Southampton Data Recovery 0800 6890668 Open a case
SDR / Areas we serve / Petersfield

GU31 and GU32 · Petersfield

Data recovery in Petersfield. School terms, festival weeks, one drive at a time.

Petersfield is home to 14,996 people in its built-up area, as per the 2021 Census. It is covered by two postcode districts, GU31 and GU32, and falls under East Hampshire District Council, Hampshire County Council and Petersfield Town Council. The station is on the Portsmouth Direct Line. Roads run west on the A272 and the A31, and south to the A27 and M27. Schools, the Bedford Road business park and the South Downs make most of the files.

Tracked inbound post · return free No charge to diagnose on arrival Quotes fixed in writing

Speak to an engineer about it
0800 6890668

What Petersfield sends by parcel.

Not listed? Try the fault finder →
The complaintWhy it happens hereFirst step
A school server that has failed to mount its data volumeAll of the admissions records, pupil records and timetable information sit behind one arrayAll the disks, marked by bay
A card from a festival show at Bedales SchoolA Shakespeare festival that photographs itself for weeks on endStop shooting; quote first, then send the card
A land-survey laptop from up on the DownsMapping and landscape work piles up before anyone copies itFirst the whole thing is imaged, then it is read file by file
A small firm's external from Bedford RoadBusiness park units keep their client work on one diskTurn it off; get a quote first, then send it in
The local paper's archive of pictures, stored on a diskPhotography of the town taken over many years, kept in one place onlyWhen we know your deadline, your job is queued to meet it
Sending your device to us: first, get a quote, by phone or with the form. After you have received the quote you will then send it to us at our secure intake laboratory based in Guildford via tracked post that is fully insured. Return postage is free, so you do not incur additional expense. Pack the shipping form alongside it. Alternatively, you are able to drop it off at the Guildford intake lab, Monday to Friday, 9am to 5:30pm, no appointment needed. A complete description of how to pack your device is located at the posting details link.

How a Petersfield case is handled.

Two postcodes, one parcelGU31 serves Buriton, Rogate and the Hartings, while GU32 covers the town centre, Sheet, Steep and the Meons. Both post to the same bench, and both pay the same price for it.
Cards and camera workSchool productions, festival weeks and local photographers all write to flash cards. If a file won't open, remove the card from the camera, turn the camera off and then let the reading happen from a copy.
School systems, term time or notA school uses different systems bought at different times to manage admissions, pupil records and a photo library. If one disk in this mix goes down, get a quote first, by phone or with the form. Once you've received the quote, post the disks with the bay order written on each. Do not attempt to rebuild anything first.
Paperwork a school bursar can processA free diagnosis is performed on all disk recovery projects, and one fixed written quote is provided at the end of it. In most cases you only pay if we recover your data. We charge a 50% deposit upfront when we need to open a drive, with the balance due only if we recover your data, and what comes back arrives on new media with prepaid postage.

Four questions Petersfield asks, answered plainly.

Can a drive be handed in at Petersfield, or must it be posted?

There is no counter here, and we cannot call to collect items. Please get a quote first, by phone or with the form. Then send your drive to us by a tracked delivery method, or deliver it personally to the Guildford intake laboratory, Monday to Friday, 9am to 5:30pm, no appointment needed. Whichever you choose, the price quoted remains unchanged.

Can a school get its records off a server that has stopped?

Usually. A server or RAID set travels as individual bare disks, each clearly marked with the bay number it was removed from. A NAS sends its disks the same way, labelled by bay, or may be sent intact if the disks will not come out. Get a quote first, by phone or with the form, then send the drives rather than the machine, and leave any rebuild alone.

A camera card from a school production will not open — is that fixable?

Frequently. It is usually the index of a memory card which fails first, as opposed to the images themselves, and an index can be rebuilt from what is still held on the flash. The outcome depends on nothing else being written to the card.

Does a GU31 or GU32 address change the price?

No. Memory cards and sticks range from £250 + VAT, a single drive will cost you £300 + VAT, a recorder costs £400 + VAT, and multi-disk work starts from £500 + VAT. Diagnosis costs nothing, and the quote is written before any work.

Petersfield drives arrive after a quote, as parcels, not visits.

Turn it off. Explain what went wrong. Get a free diagnosis before you make any commitments.

0800 6890668