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SDR / Investigations & evidence / Forensic investigation services

Digital forensics · evidence and investigations

Handled so the data survives as evidence.

Once data is going to be relied on, handling counts for as much as content. Nothing is examined until it has been imaged, each action is written down, and the report is set out so a second expert — or a judge — can retrace it. Independent, discreet, and straight about what this lab is.

Reports fit for court — CPR 35 / CrimPR 19 Chain of custody recorded Impartial & confidential

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Four principles, every case.

1 — Leave the data as it isNo action of ours changes material that a court may later rely on: the original is write-blocked and imaged before any examination begins.
2 — Competence if an original is openedWhere the original has to be reached, the person doing it must be able to account for it in evidence — what was done, and why that mattered.
3 — A record others can retraceEach process is written down so an outside party could work through the same steps and arrive where we did.
4 — The case has an ownerA single named examiner answers for the case start to finish, and for these principles being kept.

The work that comes in.

Unsure? Talk to us →
The problemWhat the analysis showsWhat you get
A single machine that might settle an argumentAn image taken behind a write blocker, then files, artefacts and timelines readA findings report in plain English
An ex-employee who may have taken company filesA timeline of USB, cloud and webmail use, plus deletions and wipingA report HR and solicitors can work from
Erased material with legal significanceDid it exist, when, and what became of it — recovered forensicallyThe material itself, with how and when
An encrypted container, where authority to open existsPassware used to decrypt, if a key or password can be foundDecrypted material, method recorded
A case bound for a hearingIdentical work, written up under CPR Part 35 or CrimPR Part 19An expert report fit for court
Video from a CCTV or DVR unitRetrieved and exported with continuity intact — see our CCTV hubViewable footage and the continuity log
Sending it in: kit and media are sent by tracked, fully insured post to our secure intake lab — return postage is free — or ring us first and we'll settle on the safest route for your case. More on the contact page.

Each stage of the job, in order.

Browse the casebook →
01

Discussed privately, priced in writing Free

Every instruction opens with a private discussion: the events so far, the devices and accounts involved, and the question the evidence has to settle. Before any examination is carried out you get one fixed quote in writing — and that first scoping stage is free.

Discreet scopingQuote fixed in writingPrecise question agreed
02

Capture it first

Each item is copied behind a hardware write-blocker before a single file is opened. Originals are evidence, and evidence is not for browsing.

Imaged, write-blockedOriginal left untouched
03

Work from the image

The image is what gets examined, in tools such as OSForensics — artefacts, file activity, deleted material, timelines — and each step is logged while it happens.

Examined in OSForensicsEach action recorded
04

Give a straight answer

You get the findings in plain English, set against the question you put to us, with the full technical working behind them. Nothing is toned down to suit the client.

Findings in plain EnglishWith a technical appendix
05

Preserved, produced, defensible

What comes back to you is the full set — the report, its exhibits, the underlying files — along with hashes, continuity logs and the notes we made as we worked. Should another expert or a tribunal later probe it, every step can be retraced.

Report with exhibitsHashing & continuity maintainedHolds up under challenge

What the bench sticks to

  • Impartiality runs both ways — in any report for court our duty is owed to the court, and the findings do not change with the side paying for them.
  • The statutory Forensic Science Regulator Code, now at Version 2 and in force since 2 October 2025, covers forensic work for the criminal justice system in England and Wales; civil, employment and insurance instructions sit outside what it enforces — and we will tell you where yours sits.
  • Handsets and tablets we do not touch — by choice. Turning the work down beats dabbling with evidence.
  • Confidentiality is built in — files carry a reference rather than a name, and results go only to whoever instructed us.

Why early private capture counts: an HMICFRS report in December 2022 put over 25,000 devices in police digital-forensics backlogs awaiting examination, while the Westminster Commission on Forensic Science reported in June 2025 that over four years upwards of 30,000 prosecutions collapsed in England and Wales because evidence was lost, missing or too thin. Preserved properly at the outset, it never joins that queue.

The kit, by name.

PlatformThe job it does on a caseWhy we use it
X-Ways ForensicsWorking through the image — artefacts, file activity, deleted material, timelinesQuick and lean enough that a small lab can use it well rather than half-well
OSForensicsGathering, indexing and searching Windows machines and the images taken from themWide-net discovery — registry hives, recent activity, records of devices plugged in
PasswareDecrypting where the instructing party holds lawful authority and where a key can be worked outThe one straight way into an encrypted container — it either succeeds or it fails
Atola Insight ForensicImaging with write blocking in hardware and hashing built into the runIt images and reports together, so continuity isn't bolted on later
ACE Lab PC-3000 & Data ExtractorAccess at firmware level when the exhibit is itself a dying driveA failing disk is still an exhibit, and still has to be treated as one

What we are, and what we are not

  • We do: apply all four ACPO/NPCC principles for digital evidence to every case we take.
  • We do: take images behind write-blockers, hash every one with MD5 and SHA-256, and hold a custody chain a second expert can trace.
  • We do: run established forensic software — OSForensics to examine, Passware for lawful decryption — against images, never the original media.
  • We don't: hold UKAS or ISO lab accreditation, and we won't suggest otherwise, in a report or in our marketing. Where the court rules call for disclosure bearing on credibility, we say so at the outset.
  • We don't: take on phones or tablets, hold negotiations with attackers, or dilute findings to suit the party paying.

Why we set this down: from 2019 the criminal procedure rules have required anything touching an expert's credibility to be disclosed, accreditation gaps included. Being straight about it is not a matter of tone; it is what lets evidence hold up when tested.

Out of the casebook.

EX · SDR-2026-0521CONFIRMED ✓

How a Hampshire firm's project files disappeared

A client was certain files had been stolen. The timeline showed something duller: a badly configured sync had removed them from a shared drive, and most could be brought back. That truthful finding closed the argument sooner than the accusation would have.

Dispute settledReport within 6 days

While it's still with you.

Do

  • Put the device down — each further minute alters it
  • Write down who touched it, and when
  • Bag the cables, charger and any passwords together
  • Ring us before your own IT 'takes a look'

Avoid

  • Let your IT team open it first — that alters the evidence
  • Pull files off 'just in case'
  • Challenge anyone until the material has been secured
  • Treat 'deleted' as gone — or as proven

Put to us privately, answered straight.

Digital forensics — what is it?

Preserving, examining and reporting on electronic data so it will stand up — devices imaged before anyone examines them, each step logged, findings written so a second examiner could repeat the work.

What does a UK digital forensics investigation typically cost?

Each case is scoped on its own: a free scoping call first, then one written quote covering imaging, analysis and reporting before any work starts. No hourly meter.

Do you work on mobile phones?

No. Our work covers computers, drives, storage media and CCTV kit — phones and tablets are outside it. Should a handset matter to your case, we'll say so and refer you on to a specialist.

Do you hold accreditation?

We are an independent lab without UKAS or ISO accreditation, and we state that openly — in our reports too, as the rules demand. In its place we put an open method: write-blocked imaging, hashing, a logged process, and reports written to CPR 35 or CrimPR 19.

Evidence has a shelf life. Don't wait.

Loops write over themselves, traces fade, deadlines run out. Start a case early — scoping it costs nothing and stays confidential.

0800 6890668